Adria Telekom
About The Project
Adria Telekom launched a full-cycle white-label IPTV/OTT platform, now serving 20,000+ subscribers across Europe. Designed for diaspora communities, it features multi-platform apps (Web, Mobile, Smart TVs), a custom CRM, and advanced tools like voice commands, internet TV search, catch-up TV, smart home integration, and gaming support-offering scalability, flexibility, and a seamless user experience.
Project Details
- Company Type
- Enterprise
- Engagement Type
- Platform development and maintenance
- Methodology
- Agile
- Budget
- $250,000 - $500,000
- Duration
- 5 years (from 2019 ongoing)
Challenges
- #1
Lack of a Unified Platform
Adria Telekom needed a cohesive, all-in-one solution that could support a wide range of devices and platforms while providing a consistent user experience.
- #2
Multi-Platform Complexity
Delivering a consistent user experience across Web, mobile (Android & iOS), and multiple Smart TV platforms required specialized expertise for each platform.
- #3
Scalability for Growth
With ambitious goals for subscriber growth, they required an infrastructure that could handle a rapidly expanding user base without compromising performance.
- #4
Business Process Integration
Creating a CRM system that seamlessly integrates with their specific sales and support workflows.
- #5
Advanced Feature Requirements
Implementing cutting-edge features like internet TV channel search, voice commands, adaptive streaming, catch-up TV, and smart home integration.
- #6
Need for a White-Label Solution
To cater to different markets and brands, Adria Telekom required a flexible, white-label-ready platform.
Scope
• White-Label Engine: A powerful and flexible white-label engine allows Adria Telekom to launch and manage multiple IPTV/OTT services under different brands, each with its own unique branding and content catalog.
• Cross-Platform Applications: We developed a suite of user-friendly applications for all major platforms, ensuring a seamless viewing experience for subscribers.
• Powerful CRM System: A custom-built CRM system automates and streamlines Adria Telekom's business processes, from sales and lead management to customer support and billing. This has empowered their teams to work more efficiently and provide a higher level of customer service.
• Advanced Features: The platform is packed with innovative features that enhance the user experience.
• Advanced Streaming Features: Implement internet TV channel search, adaptive streaming, catch-up TV (up to 28 days), picture-in-picture (PiP), and voice command functionality.
Key Features
Multi-Platform Application Ecosystem
Full-cycle, high-availability white-label applications running natively across Web, Mobile, and Smart TV ecosystems (Samsung Tizen, LG webOS, Apple TV, Amazon Fire TV).
Custom Centralized CRM
A robust internal management dashboard configured to seamlessly handle subscriber accounts, user access tiers, and cross-continental billing streams.
Advanced Streaming Control
Deep functional implementation of catch-up TV protocols, interactive TV channel lookups, electronic program guides, and smart home integration layers.
Voice Commands & Search
Smart voice control modules paired with custom internet TV search arrays to ensure flexible, seamless navigation on the big screen.